You can contact the ICT Helpdesk concerning all IT-related questions at the K.U.Leuven

The ICT Helpdesk can be reached as follows:

  • By phone: 016/32 28 00
    From 8h30 till 12h30 and from 13h till 17h
  • By using the form below:


  • Fields marked bold *, are obligated.
  • K.U.Leuven-users (personnel, students) have to identify themselves using their intranet userid.
  • Filling out your phone number is not obligated. Normally, we won't contact you by phone, only by mail In some specific cases, it can be handy if we can give you a call for more information.
Your data
First name & name *
E-mail-adress *
Institute *
(m-number, s-number or u-number)
Data concerning your question or problem
Which operating system are you using?
Where are you experiencing the problem?
Application * General question
Virus problem
Short problem description
Extended problem description or question *

Locate the file on your hard disk using the 'Browse' button, and don't forget to push 'Add attachment'. Don't add any files that are larger than 1.5 MB.
When an attachment has been uploaden, you still need to send the form, using the 'Submit form' button.